Hp printer support assistant

Author: w | 2025-04-23

Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options. Printer Assistant – Where still supported as part of the full driver printer software; HP Scan Assistant – For those printers that no longer provide the Printer Assistant; HP Scan – Shortcut on Desktop named for the

Printer software (HP Printer Assistant) - HP Support

@Airtanker Welcome to the HP English Community -- Product / Printer Model: ?Operating System: ?Software / Application: ?Connection Type: ?Content / File Type: ?Job type: Printer AssistantIdeasThe full driver printer software is not installedThe full driver printer software is installed but not working as expected.The full driver printer software for your particular printer does not support the Printer Assistant and instead supports the Scan Assistant.The full driver is installed -- either the Printer Assistant or the Scan Assistant is also installed as is available on your Desktop as a shortcut icon.The full driver printer software is not supported on your computer -- the full driver is either not available for your Operating System version or the full driver is not offered for your printer model.=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--= WindowsThe installation of the full driver generally adds at least one or more shortcuts to the Desktop. Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.Printer Assistant – Where still supported as part of the full driver printer softwareHP Scan – Shortcut on Desktop named for the printer modelORHP Scan Assistant – For those printers that no longer provide the Printer AssistantHP Scan - Shortcut named for itselfAND / ORWhen installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcutPrinter Assistant shortcut > Tab Scan > Manage Scan to Computer > EnableOrHP Scan Assistant shortcut > Manage Scan to Computer > EnableGeneral Example - Desktop shortcuts - Printer(s)Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9General Example - Full Driver Printer Software - Installed - Programs and FeaturesPrinter Assistant / Scan Assistant > Manage Scan to Computer > EnabledPrograms_and_Features_Printer_Desktop_Icons_20=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=References / ResourcesHP Printer Home Page - References and ResourcesLearn about your Printer - Solve Problems“Things that are your printer”When the website support page opens, Select (as available) a Category > Topic > SubtopicNOTE: Content depends on device type and Operating SystemCategories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & RepairOpen Product Home - Printers Enter the device type and model name of your HP productOR Select a saved product from HP Account DashboardThank you for participating in the HP Community -- Real people who own, use, and support HP devices.Click Yes to say Thank You for the help !Question / Concern Answered, Click my Post "Accept as Solution"

HP Printer Assistant - HP Support Community -

The full driver generally adds at least one or more shortcuts to the Desktop. Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.Printer Assistant – Where still supported as part of the full driver printer softwareHP Scan Assistant – For those printers that no longer provide the Printer AssistantHP Scan – Shortcut on Desktop named for the printer modelWhen installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcutImportantPrinter Assistant shortcut > Tab Scan > Manage Scan to Computer > EnableORHP Scan Assistant shortcut > Manage Scan to Computer > EnableExample - Windows - Full Feature Software - InstalledPrograms_and_Features_Printer_Desktop_Icons_15=====================================Message Content ReferencesVideoHP Support - How to scan with an HP printer from HP Smart | HP printers | HP SupportScan PDF - 2 sided documents - 3-minute mark to 4-minute mark==== ==== ==== ==== ==== ====HP Smart - Windows - Application - Details / How-to / FAQ / NOTESHP Smart is an application that supports print and scan for PDF and Photos / Images.The app is available in the Microsoft StoreOR (same thing)Open the Homepage / Support Website for your printerCategory Software & Drivers > Section Install HP Smart app to complete setup and supportInstructions...>>> How to Use >>> HP printer setup (HP Smart app)>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of UseNOTES: Read the Terms of Use document to understand the conditions of using HP Smart products. For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of UseRead FAQ - including - What are the requirements to set up a printer using the HP Smart app?If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer

HP Printer assistant - HP Support Community -

I need to know what connection I need to buy to connect Apple IPad Pro to HP Photosmart C8180 so that I can print. TheTechnician's Assistant chat Customer: I need to know what connection I need to buy to connect Apple IPad Pro to HP Photosmart C8180 so that I can printTechnician's Assistant: It sounds like you're looking to connect your Apple iPad Pro to an HP Photosmart C8180 printer. Could you please confirm the model year of your iPad Pro? Customer: The model is Pro 11” M4). It isn’t very old. Maybe about a year old?Technician's Assistant: Thank you for providing the model details of your iPad Pro. Could you tell me if your HP Photosmart C8180 printer is currently connected to a wireless network? Customer: no it isn’t. I didn’t know how to do thatTechnician's Assistant: OK. Thanks for the info. The Android Technician can help with connecting your Apple iPad Pro to your HP Photosmart C8180 printer. And, how would you like to connect with the Technician - phone call or online chat? Under the circumstances, I recommend a phone call. Customer: i would like to try online chat firstAnswered by NahumF in 3 mins 3 weeks agoTech Support Specialist 7,271 satisfied customersHi there! I'm Nahum F., your go-to expert for all things printing. Let's get your iPad Pro connected to your HP Photosmart C8180 so you can start printing!Since your HP Photosmart C8180 printer is not connected to a wireless network, you have two main options for printing from your iPad Pro 11" M4:Option 1: Use a Lightning to USB-C Adapter & USB Cable (Wired Connection)Because your printer does not support AirPrint (Apple's built-in printing feature), consider using a wired connection:1. Purchase an Apple USB-C to USB Adapter.2. Connect a USB Type-A to Type-B printer cable. Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options. Printer Assistant – Where still supported as part of the full driver printer software; HP Scan Assistant – For those printers that no longer provide the Printer Assistant; HP Scan – Shortcut on Desktop named for the

HP printer assistant - HP Support Community -

@Wozza1952 Welcome to the HP English Community --------------------------------------------- Warning >>Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.HP Support does not use Community "Tags"HP Support does not free post support phone numbers nor does HP Support free post Chat links.Your computer is not full of bugs.Do not trust "support numbers" that show up in Tags. Do not wander around on the Internet looking for HP help.There be vermin afoot.HP Community cannot make use of Private Information -Thieves love to grab up private bits that are posted for all to see-------------------------------------------If not done,Install the full driver printer software > Restart the computer and log in(Re)check that Microsoft is NOT managing your default printing device - Adjust if neededOpen Printer Properties > Tab Advanced > Set Driver = the HP driver and not the Microsoft or IPP driverDetails / ExamplesThe Full Feature Software is the foundation that supports printing from (for example) Word and other software programs.For supported versions of WindowsThe Full Feature Software / full driver printer software is available.The software can be uninstalled from the computer and reloaded.What to doIf not done, Check / (Re)Install the Full Driver printer softwareCheck / Adjust Printer Properties > tab Advanced > Driver = HP driver and not Microsoft / IPP driverDetails / Examples====================================Printer SoftwareIf you have not yet done so, install the Full Feature Software / full driver printer software.HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.NOTES: HP Scan is not installed if the printer does not support Scan.The Printer Assistant is not installed if the type of full driver software does not support it. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.No Sign-in required

hp printer assistant - HP Support Community -

Full Feature Software and Driver If asked, opt for the Full Driver to be installed.After the software is installed, Restart the computer and sign in. The installation of the full driver generally adds at least one or more shortcuts to the Desktop. Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.Printer Assistant – Where still supported as part of the full driver printer softwareHP Scan Assistant – For those printers that no longer provide the Printer AssistantHP Scan – Shortcut on Desktop named for the printer modelWhen installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcutImportantPrinter Assistant shortcut > Tab Scan > Manage Scan to Computer > EnableORHP Scan Assistant shortcut > Manage Scan to Computer > EnableExample - Windows - Full Feature Software - InstalledPrograms_and_Features_Printer_Desktop_Icons_15============================HP Smart - Windows - Application - Details / How-to / FAQ / NOTESHP Smart is an application that supports print and scan for PDF and Photos / Images.The app is available in the Microsoft StoreOR (same thing)Open the Homepage / Support Website for your printerCategory Software & Drivers > Section Install HP Smart app to complete setup and supportInstructions...>>> How to Use >>> HP printer setup (HP Smart app)>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of UseNOTES: Read the Terms of Use document to understand the conditions of using HP Smart products. For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of UseRead FAQ - including - What are the requirements to set up a printer using the HP Smart app?If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.Turn on Wi-Fi on your computer or mobile

hp Printer Assistance - HP Support Community -

@SCOTT9892 Welcome to the HP English Community -- Printer is likely one of the four listed.If the difficulty is limited to HP Smart (Windows),If you have not done so,then, for now:----------------------------------------------------Install and use Windows ScanWindows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher“Get” the application from the Store > Windows ScanHelp File: Install and use a scanner in Windows 10and / or----------------------------------------------------For images, use Paintand / or----------------------------------------------------NAPS2 -- third party software -- is still around and worth a look if you've not tried it.Download-Save-Install > NAPS2 Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.NAPS2 might require that the full driver printer software is installed.and / or----------------------------------------------------Install the Full Feature Software / full driver printer software so you can use HP Scan----------------------------------------------------What?There are recent reports of difficulty using the most recent version of HP SmartWhen the issue is fixes, the app will start working again.Try Restarting the printer, if you like.----------------------------------------------------Used in the example to install printer softwareHP OfficeJet 8020 All-in-One Printer seriesFull Driver Printer Software -Details, Download page, Examples==================================Printer - Full Feature SoftwareHP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.NOTES: HP Scan is not installed if the printer does not support Scan.The Printer Assistant is not installed if the type of full driver software does not support it. If the printer model includes built-in Fax hardware, the software

HP Printers - HP Printer Assistant Prompts to - HP Customer Support

@DELMAR0520 Welcome to the HP Community -- "No Driver ???"Sure - could be."Add a Printer", depending on how used, does not (re)load the printer software.If you have not done so,Check / Reload the Full Feature Software.========================================Printer - Printer SoftwareHP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.BasicsUninstall the full driver printer software from Programs and FeaturesRestart computer and Sign inInstall a new copy of the Full Feature SoftwareRestart computer and Sign inFull Feature Software / Full Driver printer softwareDetails Page - Driver - For your Printer>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install HP Officejet Pro 8620 e-All-in-One Printer series Full Feature SoftwareAfter the software is installed, Restart the computer and sign in.=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=The installation of the full driver generally adds at least two shortcuts to the Desktop.Note: HP Scan is not installed if the printer does not support Scan.Printer Assistant HP Scan (Printer model dependent)Open the Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > EnableExample - Windows - Full Feature Software - InstalledPrograms_and_Features_Printer_Desktop_Icons_11=+=+=+=+=+=+=+=+=+=+=+=+=+=References / ResourcesHP Printer Home Page - References and ResourcesLearn about your Printer - Solve Problems“Things that are your printer”When the website support page opens, Select (as available) a Category > Topic > SubtopicNOTE: Content depends on device type and Operating SystemCategories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & RepairOpenHP Officejet Pro 8620 e-All-in-One Printer series Thank you for participating in the HP Community --People who own, use, and support HP devices.Click Yes to say Thank YouQuestion / Concern Answered, Click my Post "Accept as Solution". Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options. Printer Assistant – Where still supported as part of the full driver printer software; HP Scan Assistant – For those printers that no longer provide the Printer Assistant; HP Scan – Shortcut on Desktop named for the Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options. Printer Assistant – Where still supported as part of the full driver printer software; HP Scan Assistant – For those printers that no longer provide the Printer Assistant; HP Scan – Shortcut on Desktop named for the

Printer software (HP Printer Assistant) - HP Support Community

Supports the setup and use of the Fax driver. No Sign-in required.Reinstalling?Uninstall existing full driver printer software from Programs and Features.If your printer includes a separate "help" in Programs and Features, uninstall that, too.Restart the computer and log in.If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.Details Page - Driver - For your Printer>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install HP OfficeJet 8020 All-in-One Print and Scan Driver and Accessories If / When asked, opt for the Full Driver / Full Software to be installed.After the software is installed, Restart the computer and sign in. =--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--= he installation of the full driver generally adds at least one or more shortcuts to the Desktop. Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.Printer Assistant – Where still supported as part of the full driver printer softwareHP Scan Assistant – For those printers that no longer provide the Printer AssistantHP Scan – Shortcut on Desktop named for the printer modelWhen installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcutPrinter Assistant shortcut > Tab Scan > Manage Scan to Computer > EnableOrHP Scan Assistant shortcut > Manage Scan to Computer > EnableExample - Windows - Full Feature Software - InstalledPrograms_and_Features_Printer_Desktop_Icons_149025_HP_Scan_Menu_PDF_More_Destination_9=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=References / ResourcesHP Printer Home Page - References and ResourcesLearn about your Printer - Solve Problems“Things that are your printer”When the website support page opens, Select (as available) a Category > Topic > SubtopicNOTE: Content depends on device type and Operating SystemCategories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & RepairOpen

HP Support Assistant not detecting printer

Requires Windows 10 RS4 or higher.If you received an incompatible operating system message during HP Support Assistant installation, please download and install the Legacy version HP Support Assistant features include: Automated fixes and troubleshootersResolve many common issues using HP Support Assistant’s troubleshooters and automated fixes. If the issue cannot be resolved with these tools, HP Support Assistant can help you find additional support resources specific to your device.Personalized supportManage your connected HP devices when you create a new ID or sign in with your existing credentials. Need to keep track of new messages or updates for a friend or family member's PC or printer? Simply add their device to your list and you'll be notified automatically. You can also view available and subscribed HP services.2Automatic updatesImprove the performance and reliability of your PCs and printers with automatic firmware and driver updates. You can configure your options to install updates automatically or to notify you when updates are available.Help anytime with the HP Virtual AgentNeed help troubleshooting? Just ask! HP’s Virtual Agent can help troubleshoot issues with your PC or printer, anytime of the day or night.3. Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options. Printer Assistant – Where still supported as part of the full driver printer software; HP Scan Assistant – For those printers that no longer provide the Printer Assistant; HP Scan – Shortcut on Desktop named for the Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options. Printer Assistant – Where still supported as part of the full driver printer software; HP Scan Assistant – For those printers that no longer provide the Printer Assistant; HP Scan – Shortcut on Desktop named for the

PRINTER ASSISTANT - HP Support Community -

Printer name icon to open the HP Printer Assistant, from there you may manage the printer and contacto scanning and faxing.Shlomi Click the Yes button to reply that the response was helpful or to say thanks.If my post resolve your problem please mark it as an Accepted Solution Was this reply helpful? Yes No 2 REPLIES 2 ShlomiL 34,823 14,509 5,790 43,687 Level 17 ‎09-15-2018 10:30 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post No.The HP Smart app is available for Windows 8 or later only.Use the HP Printer Assistant software of your printer, it can be accessed from Start > Programs > HP > Your printer's folder, then click your printer name icon to open the HP Printer Assistant, from there you may manage the printer and contacto scanning and faxing.Shlomi Click the Yes button to reply that the response was helpful or to say thanks.If my post resolve your problem please mark it as an Accepted Solution Was this reply helpful? Yes No ‎09-15-2018 10:51 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Thanks, ShlomiI know for sure that the HP folder in Start was not there earlier prior to my posting my query; I had searched through the list of programs three or four times looking for HP-anything. But, now,it is there and I can now scan and print. Thanks for the quick response. regards,dale Was this reply helpful? Yes No Be alert for scammers posting fake support phone